Refund and Return Policy

Last updated: 03/25/2025

Overview

Our return and refund policy is valid for 30 days.
If more than 30 days have passed since your purchase, we cannot offer a full refund or exchange.
To be eligible for a return, the product must be unused and in the same condition that you received it. Additionally, it must be in its original packaging.

Non-returnable items include:

  • Perishable goods (such as food, flowers, newspapers, or magazines)

  • Advertising materials contracted through the platform https://klin360.com

  • Intimate or sanitary products

  • Hazardous materials or flammable liquids and gases

  • Downloadable software products

  • Gift cards

  • Certain health and personal care items

Return Process

To process your return, we require a receipt or proof of purchase.
Please do not send the product back to the manufacturer.
Partial refunds may be granted in certain situations:

  • Books with obvious signs of use

  • Opened CDs, DVDs, VHS tapes, software, video games, cassettes, or vinyl records

  • Any item not in its original condition, damaged, or missing parts for reasons not attributable to us

  • Any item returned more than 30 days after delivery

Refunds

Once your return is received and inspected, you will receive an email notifying you that we have received your item and informing you of the approval or rejection of your refund.
If your refund is approved, it will be processed and applied to your credit card or original payment method within a certain period.

Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank account again.

  2. Contact your credit card company (it may take some time before your refund is officially posted).

  3. Contact your bank (processing times may vary).

If you’ve completed all these steps and still have not received your refund, please contact us at info@klin360.com.

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged.
If you need to exchange it for the same item, please contact us at info@klin360.com and send your item to:
SYRO FINANCE LLC — 8 THE GREEN, STE B, DOVER, DE, 19901, US

Gifts

If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return.
Once the returned item is received, a gift voucher will be sent to you.
If the item wasn’t marked as a gift or was sent to the gift giver first, the refund will go to the gift giver, and they will be notified of the return.

Return Shipping

To return your product, please send it to:
SYRO FINANCE LLC — 8 THE GREEN, STE B, DOVER, DE, 19901, US
You will be responsible for paying your own shipping costs for returning the item.
Shipping costs are non-refundable. If your refund is approved, return shipping costs will be deducted from your refund.
Depending on your location, the time it takes for your exchanged product to reach you may vary.
For high-value returns, we recommend using a trackable shipping service or purchasing shipping insurance.
We do not guarantee that we will receive your returned item.